Privacy Policy
Last updated: October 15, 2026
The short version
- Your trips stay with you. They are kept on your iPhone, and in your own iCloud if you sync. We have no copy of them.
- Our server keeps nothing about you or your car. Not your trips, not your car, not your purchase. It holds only what is the same for everyone: the public charger list and anonymous usage counts that cannot be tied to anyone.
- No account. No ads. We do not sell data, and we do not track you across other apps and websites.
- We count how the app is used, anonymously. The counts cannot identify you, and you can turn them off.
JuiceRoute is made by MinimalMuse. This page says what the app sends, who it goes to, and what you can do about it. To delete what the app keeps, see Your Data.
Who the app talks to
To plan and follow a trip, the app talks to a few outside services. This is each one, and what it sends.
Apple Maps
- The places you type, and points along your route, to find places, routes, hotels, rest areas and time zones.
- A trip's start and end as you type them, to suggest places.
- When you first open the app and choose two places: the route between them, asked once, to show a rough estimate of the distance, days and charges.
- If you tap "Current location" there: your position, once, to name your town and find that route. It becomes the start of the trip, like a typed start, and never reaches us.
- When you open an overnight stop: that stop, to find the nearest urgent care, hospital and pharmacy.
- When you open "Choose a hotel" on an overnight whose saved plan holds fewer than two of your programs' hotels: each program's name and that night's Supercharger, once per program, to find its hotels nearby. Nothing about you.
- When you tap "Search for any hotel": what you type (or the word "hotel") and that night's Supercharger, once each time you search. Nothing about you.
- When you open tonight's hotel from the Tonight card, or tap a place to eat on a stop's screen: that place's name and where it is, once, to show Apple's own place card (photos, rating, hours and phone where Apple Maps has them). Opening a stop's places to eat on a map may also ask once for places to eat around that stop. Nothing about you.
- When you tap "We need to stop now": your position, to find places to stop on the road ahead.
- When you add a favourite by name or address, or add one as a stop: that place (never your note).
Apple's privacy policy applies to these requests.
Apple Weather
- The position of each stop, of where each day starts, and of the half-way point of each long drive, with the time you are due there. Nothing about you.
Apple's privacy policy applies to these requests.
Tesla (only if you have Connected and sign in)
- You sign in on Tesla's own page. We never see your Tesla password.
- The app asks Tesla for your permission to read your car's data and location, and to send it commands. It asks for commands because Tesla puts waking the car in the same permission, and the app needs to wake the car to read it.
- The app only ever uses that permission to wake the car. It never unlocks, opens, starts or drives it.
- With "Get charging costs from Tesla" on, the app also asks Tesla for permission to read your charging history, which Tesla groups with charging commands (starting and stopping charging). The app only reads your charging history and never starts or stops charging. It asks in a fresh Tesla sign-in when you turn the switch on, and not otherwise. The switch is off unless you turn it on.
- Your iPhone asks Tesla directly about your car: its charge level, charging status, location and outside temperature, your list of cars, and nearby charging sites. The permission is held in your sign-in, which stays on your iPhone.
- You can remove JuiceRoute's access at any time in your Tesla account, on Tesla's page for the apps you have given access to.
- The answers come straight back to your iPhone. Our server is not in between.
Tesla's privacy policy applies to what Tesla receives.
Apple's App Store (purchases)
- Subscriptions and trip passes are sold by Apple. We do not receive your name, email or payment details.
- The first-run welcome ends with an offer of Connected, only if you don't have it. Its price comes from Apple. The offer collects nothing and sends nothing; "Not now" just closes it.
Our server
Our server keeps nothing about you or your car. What it holds is the same for everyone: the public charger list and the anonymous usage counts, which cannot be tied to anyone. It does only these things:
- The charger list. The app downloads the list of Tesla chargers in the United States and Canada. Our server gets this public list from the U.S. Department of Energy. The request is the same for everyone and says nothing about your trip or where you are.
- Tesla sign-in. When you sign in to Tesla, our server turns Tesla's one-time sign-in code into your sign-in, hands it to your iPhone, and keeps nothing. At that moment the app also sends Apple's signed record of your purchase (which product, when, and Apple's number for it; not who you are) so the server can check with Apple that Connected is paid for. It keeps nothing from it. After that, your iPhone deals with Tesla itself.
- Anonymous usage counts (below).
Our server does not log requests. To stop anyone flooding it, Cloudflare counts how many requests each internet address sends in a minute and turns away one that sends too many. That count lasts a minute and is not kept by us.
Anonymous usage counts
- That a trip was planned: how many days, roughly how many miles (to the nearest hundred), how many stops, which options were on, and how long planning took.
- That planning failed, and roughly why (no plan fitted your rules, looking something up failed, or something else went wrong).
- That the subscription screen was viewed, that a purchase completed and which plan it was, and that a Tesla account was connected.
- Nothing else is counted.
- Numbers only. Never where you start or go, any location, your car, your purchase number, or anything that identifies you or your device. The counts are not linked to each other.
- Kept for us by Cloudflare, the company that runs our server, and deleted automatically after three months. Only we can read them, and only as totals.
- Turn them off in the app's Settings, under Privacy.
Apple separately gives app makers overall statistics such as downloads and crashes, only from people who agreed to share them in their iPhone settings.
Hotel companies (only when you tap "Book")
- The app opens the hotel company's own app or website for that hotel on that night. The hotel's name and the dates go to that company, and its privacy policy applies from then on. Nothing is booked unless you book it there.
What stays on your iPhone
- Your saved trips, including the addresses you start from and go to, and the chargers, hotels and settings each plan was built from (and in your own iCloud if you sync; we cannot read them).
- Your settings: your car, hotel programs and status, driving-day rules, and your children's ages if you enter them.
- Your favourite places and your notes on them (and in your iCloud if you sync).
- Photos and notes you add to a stop. These are not synced through iCloud in this version, but they are part of your iPhone's own backup if you keep one.
- Trip expenses: amounts, currencies, places and dates (and in your iCloud with the trip if you sync). Receipt photos and files are kept like stop photos: on this iPhone only, never synced through iCloud.
- Your Tesla sign-in and chosen car, kept in this iPhone's Keychain only.
None of these are sent to us, and none are part of the anonymous counts.
More detail
Open any section to read more.
Your location
The app asks iOS for your location only when you tap "Running late", "We need to stop now", "Start today's drive", or "Current location" in the first-run welcome. iOS asks your permission first, for "while using the app" only. The app never asks for "always".
- Running late: your location is used on your iPhone to re-plan the day, and nowhere else. It is not saved and not sent to anyone. Re-planning uses what was saved when the trip was planned.
- We need to stop now: your position goes to Apple Maps, once or twice per tap, to find rest areas ahead and, if none is close, places that usually have restrooms, such as fuel stations and fast-food restaurants. Apple gets that position and nothing about you. It is not sent to us and not saved. If Apple Maps can't be reached, the app offers places it saved earlier and sends nothing.
- Start today's drive: a Live Activity on your Lock Screen shows your next stop, when you'll get there, the charge you should arrive with, and how far ahead or behind you are. While it shows, iOS keeps giving the app your location, even with the phone locked, and shows its location indicator. Each position is used on your iPhone and then dropped: not saved, not sent to our server, not sent to Apple Maps or anyone else. It ends at the day's last stop, or when you tap "Stop following today's drive".
- Current location, in the welcome: asked once, when you tap it. Your position goes to Apple Maps to name your town and find the route, and becomes the start of that trip. It is never sent to us.
- No location allowed: if you say no and have no car linked, no Live Activity starts and the app tells you why.
- Follow the car instead: with Connected, a linked car and "Follow the car on a driving day" turned on, the app asks your car where it is instead. Your iPhone asks Tesla directly, no more than every five minutes, never waking the car, and only while the Live Activity shows. Each request counts toward the month's allowance. If the car is asleep or the allowance is used up, the app uses the phone's location.
Sharing a trip as a PDF, or your arrival
- Sharing is something you do. The app makes a PDF on your iPhone and hands it to the share sheet. It goes only where you send it.
- A shared trip shows the dates and times, each stop, and each night's hotel. Where the trip starts and ends shows as town and state only. Street addresses are left out unless you turn on "Include full addresses", which is asked every time. If the app can't tell which part is the town, it shows "Start" or "Destination".
- Your photos and notes are in the PDF only if you turn on "Put my photos and notes in the PDF". It is off every time you open a trip.
- Your favourites and favourite notes are never in a shared trip.
- "Share my arrival" writes a short message on your iPhone: the town where the day ends, the hotel if there is one, and when you're expected. Town and state, never a street address. It goes only where you send it.
- Anyone you send a shared trip to can read it and pass it on.
Sharing a trip with a second driver
- If you choose "Share with a second driver", the app puts a copy of that trip in your own iCloud and opens Apple's sharing sheet so you can invite someone.
- The copy holds what the saved trip holds: the addresses, dates and times, each stop and hotel, and the settings it was planned from. It is in your iCloud, not on our server, and we cannot read it.
- Only people you invite can open it. They can read and change it, and changes show on both phones. Apple shows you and them each other's iCloud name. Apple's privacy policy applies to what iCloud holds.
- "Stop sharing" removes the copy from iCloud; each phone keeps the trip as it last saw it. Someone invited can choose "Leave this shared trip" at any time.
- Your favourites, notes and photos are never in the copy a second driver sees.
Favourites and your notes
- Favourites and their notes are kept on your iPhone, and in your iCloud if you sync. They are not sent to us.
- The app works out on your iPhone which favourites a trip passes near, and offers them. Nothing is looked up for this, and nothing is added unless you ask.
- With "Prefer my favourite chargers and hotels" on in Settings, the planner is told on your iPhone which chargers and hotels to lean to.
- A favourite you add to a trip as a stop shows in that trip by its name, without your note.
Photos and notes on a stop
- You pick photos in the iPhone's own photo picker, which gives the app only the pictures you choose. The app never asks for access to your whole photo library.
- If you tap "Take a photo", iOS asks whether the app may use the camera, then and only then. You can say no.
- The app keeps a smaller copy of each photo, with the picture only: it drops where and when the photo was taken. Your original is never touched.
- Removing a photo, or deleting the trip, deletes the app's copy.
Trip expenses and receipts
- Anyone can type in what a charge, a hotel, a meal or anything else cost. Expenses are kept with the trip, on your iPhone and in your iCloud if you sync. They are not sent to us.
- With Connected you can add a receipt with the camera (iOS asks then, and only then), from the iPhone's own photo picker (only the picture you pick), or from Files, such as a PDF a hotel emailed you.
- A receipt is read on your iPhone, never sent to us or anyone else to be read. The amount, place and date are filled in for you to check, and nothing is kept until you tap Save.
- A receipt photo is kept as a smaller copy with the picture only; a PDF is kept as it is. Both stay on this iPhone, locked when it is, never synced through iCloud. Deleting the expense or the trip deletes them; archiving keeps them.
- With "Get charging costs from Tesla" on, your iPhone asks Tesla directly, after each Supercharger stop and when you open a trip later, for that day's charging sessions, and records what each cost. Each check counts toward the month's allowance. Our server is not involved.
- The report (PDF or CSV) is made on your iPhone. "Email report" opens Mail with it attached and you choose who gets it; without Mail, the share sheet opens. Receipts go with it only if you turn on "Attach receipts".
Reminders, calendar, widget and Apple Watch
- Reminders: if you turn them on, your iPhone sets notifications to charge to 100% the night before, to leave on time each driving morning, and to warn of snow. They name the trip by its name or its two towns, not an address. Nothing is sent to us, and we cannot send you notifications. Turning Reminders off, or deleting the trip, removes them.
- Trial reminder: if you start Connected's yearly free trial, your iPhone sets one notification for two days before it ends, with the date and price from the App Store's record on your iPhone. Nothing is sent to us. It is removed if you cancel, change plans, or the trial becomes a paid year. If you don't allow notifications, nothing is set.
- Add to Calendar: the app asks to add events, one per driving day and one per hotel check-in. It can add only: it cannot read your calendar. The events sync wherever your calendar does (for example iCloud). Nothing is sent to us.
- Home Screen widget: shows your next trip or next stop by the clock, never by location. For trips not yet over, the app keeps stop names and planned times (start and end as town and state) in storage shared with its widget on your iPhone. Not synced, not sent anywhere.
- Apple Watch: your iPhone sends your own watch the same few things: trip and stop names, planned times, the charge expected at each stop, and start and end as town and state. They go over Apple's link between the two and stay on the watch. The watch app doesn't use your location and makes no requests of its own.
Connecting your Tesla, in full
- Our server takes part in two things only: sign-in, and checking with Apple, at that moment, that Connected is paid for. It holds the app's own credentials with Tesla, receives the one-time sign-in code, and hands Tesla's sign-in back to your iPhone without keeping it.
- After that, your iPhone renews its sign-in with Tesla itself, and our server never sees it again. Our server never receives where your car is, its vehicle number, or anything it reports.
- The long-lived sign-in and your chosen car are kept only in this iPhone's Keychain. The short-lived one is held only in memory.
- Our server has no database of subscribers, purchases, cars or requests.
- Connected includes a fair-use allowance of 1,000 readings from the car and 50 wakes a month. It is counted on your devices and in your own iCloud (in the small store iCloud gives each app for its settings), so your devices share one count. It is two numbers and the month they are for; we cannot see it. With iCloud off, it stays on the device. A new count starts each month (by UTC). Signing out of Tesla does not clear it; deleting the app removes it from that iPhone, and the copy in your iCloud stays until the app replaces it.
- Disconnect any time with "Sign out of Tesla" in the app. It deletes the sign-in, the chosen car and everything the car reported from your iPhone. You can also remove JuiceRoute's access at any time on Tesla's page for the apps you have given access to, which ends the sign-in on Tesla's side.
Developer test builds
- Builds the developer makes for testing on their own devices have one more screen, "Developer: raw nearby chargers". It shows what Tesla's nearby-chargers reply contains, to see whether Tesla reports prices.
- It shows only on that device, leaves out the car's own position and rounds coordinates. It sends nothing anywhere.
- It is not in the App Store or TestFlight version of the app.
What we do not collect
We do not collect advertising identifiers, contacts, photos, receipts, what you spent, or precise location from your phone. The location features above use your location as described; it never reaches us. The app does not use third-party analytics or tracking.
Children
JuiceRoute is a planning tool for adults who drive. It is not aimed at children, and we do not knowingly collect information from them.
Your choices
- Delete a trip in the app to remove it from your iPhone, and from iCloud if you sync, with its expenses, photos and receipts. Delete one expense by opening it under "Trip expenses".
- Turn off "Get charging costs from Tesla" in Settings to stop the checks, and remove the app's access in your Tesla account to withdraw the permission.
- Turn off the anonymous counts in Settings, under Privacy.
- Sign out of Tesla in the app, or remove the app's access in your Tesla account.
- Deleting the app removes its trips from that iPhone. iOS keeps the Tesla sign-in in the Keychain after an app is deleted; nothing else can read it, and JuiceRoute deletes it if installed again. To end the sign-in for certain, sign out of Tesla first, or remove the app's access in your Tesla account.
- Our server holds nothing about you, so there is nothing there to delete or send you. Write to us with any question.
Step-by-step instructions are on Your Data.
Changes
If this policy changes in a way that affects what is collected or shared, the app will say so before the change takes effect.
This Privacy Policy was last updated on October 15, 2026.